Information Technology

This department manages the diverse Information Technology infrastructure required to provide services to all County departments, so that they may more efficiently serve the residents of Georgetown County.

The IT department staff is assigned to five different areas including:

  • Applications programming
  • Client support
  • Management
  • Network
  • Technical services
  • Training

The Management Information Services (MIS) department works closely with all county departments to maintain a high standard of technical services.

Department Activities

Technology Management

  • Advances road map of technology adoption across all county functional areas
  • Develops secure delivery methods for county services
  • Provides support to staff and all county departments

Applications Programming

  • Integrates systems between departments
  • Maintains existing applications
  • Manages software and hardware vendors

Daily Operations

  • Manages and supports the County infrastructure
  • Manages the County's IT security requirements
  • Optimizes capacity of systems to meet the needs of the end users

Training

  • Provides training on application software as requested by departments for County staff

Common Terms

  • Application Software: Different from System Software, Application Software is a set of programs enabling users to enter information into the computer and then inquire on that information through screens or reports. Some general applications include graphics, word processing, spreadsheets and communication programs. Software can also be tailored to do specific jobs such as payroll, general ledger, tax billing, property assessment and manage court cases.
  • Hardware: Hardware is the physical equipment such as printers, personal computers, mainframes, modems, scanners, monitors, terminals, card readers and routers.
  • Network: A group of two or more computer systems linked together. Types of networks include local area networks (LAN), wide-area networks (WAN), campus area networks (CAN), metropolitan-area networks (MAN) and home-area networks (HAN)
  • Operating System: The operating system is a program that runs the computer. You must have an operating system to run other programs. The operating system performs basic tasks including recognizing keyboard input, keeping track of your files and directories, and controlling other devices such as printers, scanners and disk drives.
  • Peripheral: Any piece of equipment attached to a personal computer or mainframe. Examples of a peripheral are printers, scanners, modems, or tape drives.
  • Software: Computer instructions or data including procedures, rules and other associated documentation enabling a computer to perform an operation and/or anything that can be stored electronically.