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1. How and when will I be billed?

Stormwater fees are charged to properties as a line item on property tax bills.

2. I think my bill may be calculated incorrectly. What should I do?

If a customer believes that the stormwater user fee has been billed incorrectly, the customer must file a written appeal with the director of Georgetown County Public Services within 30 days of the decision or receipt of written determination from which the appeal is taken. The appeal shall include an accurate map or drawing containing information on the total property area, the impervious surface area, and any other features or conditions which may be of importance in the determination of the validity of the appeal.

3. When is my payment due?

Your stormwater user fee will be due on the same day as your property taxes are due. If you receive a stormwater-only bill, the fee will be due on the date printed on your bill.

4. How will billing be handled for stores that are leasing space in a building owned by someone else?

Bills will be sent to the existing property owner. If bills are sent to property owners, it is up to the property owner to determine how the cost will be distributed among the tenants.

5. Will other governmental properties and Georgetown County properties in the unincorporated areas be charged the fee?

Yes, they are being charged the fee for their impervious area.

6. What if I refuse to pay?

Property liens will be pursued for non-payment.